Contixo Technical Service Support

Contact Us:

•  Email: 445014789@qq.com

Frequently Asked Questions (FAQ):

1. How do I create a new account?

• Click on the "Register" button in the application and follow the prompts to fill in the necessary information to create a new account.

2. What should I do if I forgot my password?

• On the login screen, click on "Forgot Password" and follow the steps to reset your password.

Troubleshooting Guide:

If you encounter the following issues, please try the following solutions:

1. Unable to load the application:

• Ensure that your device is connected to the internet and that the app is connected to the USB controller.
• Try closing the application and restarting it.
• Update the application to the latest version and make sure your device firmware is also up to date.

User Feedback:

We greatly value your feedback and suggestions! If you have any issues or feedback, please contact us through the following methods:

• Send feedback via email to 445014789@qq.com.
• Use the "Feedback" option within the application.

Updates and Version History:

• Version 1.0.0: Initial release.

Privacy Policy:

• Privacy Policy: [http://120.79.204.191/upload/Contixo/contixo_privacy.html]

Response Time:

Our technical support team will respond to your inquiries within one business day.

Please feel free to contact us, and we will provide you with support as soon as possible.